Summary
STUART BURGLASS Newcastle Marriott Stuart was described by judges as a true hospitality professional. He is the face of the hotel and goes out of his way to provide excellent customer service to everyone he comes into contact with.
He is a former miner who spent 14 years working in pits in Northumberland.See the full content of this document
Extract
Outstanding Customer Service Award
After the closure of the mine he entered the tourism industry as a porter and has worked his way up. Stuart joined the group 10 years ago...
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