Summary
ASOUTH Shields woman is celebrating starting a new customer service career following help from Jobcentre Plus and a specialist contact centre training course.
Pamela Murray is now working as a customer service advisor for Talk Talk at Garlands call centre in Market Dock, South Shields, after signing up for a Contact Centre Professional (CCP) training course she saw advertised in her local Jobcentre.See the full content of this document
Extract
Course Steered Pamela On Path to a New Career
Mother-of-one Pamela, 56, began looking for work in May 2009 after years spent as a carer for h...
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